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Return policy varies by brand but must products are covered by this: 20% restocking fee, plus return shipping on remorse returns. Damaged or defective items are replaced at no cost to you. Customized and made to order products are not returnable. Note: Installed fixtures cannot be returned.
Email return requests to email@example.com
See complete policy here https://lighttrends.com/returns-policy/
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We accept backorders. Contact us at Live Chat for assistance. We can have the item pre-allocated so it is reserved for you.